Privacy Policy
CleMann, org.no. 559485-6626 (“CleMann,” “we,” “us” or “our”), operating under the brand name Christopher Butendorff, will process your personal data when you are visiting and using the services provided by Christopher Butendorff or purchase products and/or services from us. We strive to be transparent in what we do with our visitors’ and customers’ personal data and have therefore adopted this privacy policy.
WHAT PERSONAL DATA DO WE PROCESS?
We collect personal data when you (i) purchase products and/or services, (ii) sign up for news, invites and offers, (iii) request support and (iv) browse our website. Such personal data may include your name, e-mail address, telephone number, delivery address, payment details, IP address, behavior on the website and other information that you voluntarily provide us.
PURCHASES
Purpose of processing
When you purchase products and/or services from Christopher Butendorff, we will process your personal data to fulfil our contractual obligations towards you.
Categories of personal data
Identity (first name and last name), delivery address/billing address, telephone number, e-mail address, order information, payment details, payment history, credit card information and payment reference number.
DIRECT MARKETING
Purpose of processing
When you sign up for news, invitations and offers from Christopher Butendorff, we process your personal data to provide the requested marketing communications.
SUPPORT
Purpose of processing
When you contact us for support, we process your personal data to assist you and manage your case.
CUSTOMER EXPERIENCE SURVEYS / REVIEWS
Purpose of processing
To gather feedback regarding our products, website and services, improve customer experience and publish reviews where applicable.
REPAIR SERVICE
Purpose of processing
To provide repair services and fulfil obligations relating to repair agreements.
CHECKOUT REMINDER
Purpose of processing
If you initiate a purchase but do not complete it, we may send a reminder e-mail containing a link to your shopping cart.
BROWSING
Purpose of processing
To improve our website, functionality and marketing efforts.
FRAUD PREVENTION
Purpose of processing
To conduct risk analysis, fraud prevention and risk management activities.
ANALYSIS OF DATA
Purpose of processing
To compile aggregated analytics and improve user experience, website functionality and service quality.
TARGETED ADVERTISING
Purpose of processing
We may use third-party advertising platforms such as Facebook, Google, Instagram and YouTube to display targeted advertisements based on your browsing behavior and interaction with Christopher Butendorff services.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
Only individuals who require access to personal data for the purposes described above will have access to your data.
YOUR RIGHTS
Under applicable data protection laws, you have the following rights:
- The right to access your personal data.
- The right to rectification of inaccurate or incomplete personal data.
- The right to erasure (“right to be forgotten”).
- The right to object to certain processing activities.
- The right to restriction of processing.
- The right to data portability.
- The right to lodge a complaint with the relevant supervisory authority.
COOKIES
We use cookies and similar technologies to improve user experience, analyze website traffic and provide personalized marketing.
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse or alteration.
CONTACT INFORMATION
CleMann
Org.nr: 559485-6626
Brand: Christopher Butendorff
E-mail: info@christopherbutendorff.com
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. Any changes will be published on our website and will take effect immediately upon publication.