Terms of Service

INTRODUCTION

These terms of use govern your purchases from, and your use of, the Christopher Butendorff website and services and form a contract between you and CleMann, Swedish company registration number 559485-6626 (“CleMann”, “we”, “us” or “our”), operating under the brand name Christopher Butendorff.

WHO IS ELIGIBLE TO PLACE AN ORDER?

This website is intended for individuals (consumers) who are of legal age in their country of residence.

CONFIRMATION

Once we have received your order, we will send an electronic order confirmation to your e-mail address.

PAYMENT

We offer various payment methods depending on your country and region. Available payment options may include credit cards, debit cards, digital wallets and third-party payment providers.

PAYMENT BY CARD

Payments made by card are processed securely using encrypted connections and according to applicable banking security standards.

PROMO CODES

Promo codes must be entered during checkout to be valid.

TAXES

All prices displayed on the Christopher Butendorff website include VAT where applicable under current legislation.

ORDERING

Consumers have the right to return orders within thirty (30) days from receiving the order, provided the products and original packaging are returned in the same condition as received.

WARRANTY

A two (2) year warranty applies from the date of purchase unless otherwise required by applicable law.

PERSONAL INFORMATION

When shopping with Christopher Butendorff, CleMann processes personal data necessary to complete purchases and provide services.

PRODUCT INFORMATION

CleMann reserves the right to adjust prices, product assortments and related information without prior notice.

DELIVERY AND CANCELLATIONS

Customers have the right to cancel purchases and return products within thirty (30) days from receiving the goods.

COMPLAINTS

Customers should inspect products upon delivery to ensure they are correct and undamaged.

LIABILITY

CleMann’s liability is limited to applicable mandatory consumer protection laws.

FORCE MAJEURE

CleMann shall not be held liable for delays or failures caused by circumstances beyond reasonable control.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights, including trademarks, logos, graphics, text and website content, belong to CleMann and/or the Christopher Butendorff brand.

USER CONTENT

Users remain responsible for any content they submit and must ensure they have the right to share such content.

RETENTION OF TITLE

All products remain the property of CleMann until full payment has been received.

FRAUD

All suspected fraud and illegal activities may be reported to the relevant authorities.

GOVERNING LAW AND JURISDICTION

These terms are governed by Swedish law.

TERMINATION

CleMann reserves the right to suspend or terminate access to the website or services where misuse or unlawful activity is suspected.

AMENDMENTS

CleMann may update these terms of service at any time.